Issue Date: 16 October 2015
Our Commitment to Privacy
This Privacy Statement is made on behalf of Platinum World Portfolios plc Registered Number 546481 (the "Company", “we” or “us”).
The Company recognises an individual's right to privacy and understands the protection and confidentiality of your personal information is important to you.
The Company is bound by the Data Protections Acts, 1988 and 2003, as amended from time to time, and other applicable data privacy law.
This Privacy Statement outlines the types of personal information we collect, how that information is collected, used, stored and protected, and to whom we may disclose your personal information. We may also provide you with additional information about how the Company will use your personal information at the time that it is collected.
Personal Information We Collect
Any information that identifies you is deemed to be "personal information" and we primarily collect this information through our standard forms (for example, the Application Form), information you provide through our website, and when you phone or contact our staff.
The types of personal information the Company collects from you include – your name, contact details (such as your address and telephone number), date of birth, investment details, bank account information, tax residency information and tax registration number. The anti-money laundering laws may mandate us to collect additional personal information from you.
Phone calls to the Company’s staff or staff at any of the Company’s agents or service providers, such as the Company’s administrator or its investment manager, may be recorded or monitored for quality control, training, regulatory or other compliance reasons.
When browsing our website, our webservers automatically collect standard information as part of the HTTP web protocol – your IP address, browser type, operating system, access times, referring sites, pages viewed and other anonymous information. Generally personal information collected on our websites is what you give us when you login, complete a form or perform a transaction.
How We Use Personal Information
The Company uses your personal information to administer your investment, comply with relevant laws and communicate with you on an ongoing basis about your investment and the market. We may also send you educational and marketing material about our other products and services we offer, where you have agreed to receive such communications – you may contact us at any time to ask us not to send this information.
The Company may use information that you provide through our website or over the phone for analysis to improve our products and services.
Staff at the Company’s agents or service providers may also use personal information to verify your identity over the phone.
In some circumstances the Company may disclose your personal information to persons/entities outside of it. For example:
You may also authorise us to disclose information we hold about you to your financial adviser*, administrator* or other person nominated by you. Your express consent is required.
If you nominate an individual contact within an advisory firm or administrative firm, the Company deems (in order to protect the privacy of our investors) that you give authority to the firm and not the individual contact.
Personal Information Security
The Company regards the security of your personal information as a priority and has a number of physical and electronic protection measures in place.
You should be aware that the Internet is not a secure environment. Whilst the Company takes reasonable steps, we cannot guarantee the security of information you provide to us via our website or that we make accessible to you via the secure investor site. No personal information is stored on our public website. Personal information is stored on our secure investor site.
The personal information that we process about you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers, affiliates or agents. By submitting your personal information to the Company, you agree to such transfer, storing or processing. The Company will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Statement.
Access to Your Personal Information
In many circumstances you can request access to personal information we hold about you. Sometimes it is not possible for us to give you access in which case we will explain why.
You may also ask us to correct information which we hold about you which is inaccurate, incomplete or out of date.
Need to Contact Us?
If you have any questions about this Privacy Statement, or wish to make a complaint about how the Company has handled your personal information, or wish to access or correct your personal information held by us, please contact the Privacy Officer:
Platinum World Portfolios plc
Telephone: +61 2 9255 7500
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